3c777's Privacy Policy
Your personal information is our top priority. This policy explains how we collect, use, and protect your data.
Introduction & Scope
3c777 is an online casino and sports betting platform operated for users in Bangladesh. We take your privacy seriously and are committed to protecting your personal information.
This privacy policy ("Policy") describes how 3c777 collects, processes, stores, and discloses your personal information on our website 3c777.bar. This policy applies to: website visitors, registered members, those who carry out financial transactions, and those who use our customer support — all of them.
If you disagree with any part of this policy, please refrain from using our platform and contact us.
What Information We Collect
2.1 Information You Provide Directly
Information you provide yourself includes:
- Full name and date of birth (for age verification — for users aged 21 and above only)
- Mobile number and email address
- National ID card or passport details (for identity verification)
- Payment information — bKash, Nagad, Rocket, or Upay account numbers
- Content of communications sent to customer support
2.2 Automatically Collected Information
What our system automatically collects during your visit to the site:
- IP address and device identifier
- Browser type, operating system, and language settings
- Time spent on the site, pages visited, and click history
- Information collected through cookies and similar tracking technologies
- Transaction history and gaming activity logs
2.3 Information Received from Third Parties
In some cases we may also receive information from third parties, such as payment processors or identity verification service providers. Such information is used only for the purpose of verifying and securing your account.
Purpose of Using Information
3c777 uses your information for the following legitimate purposes:
3.1 Account Management & Service Delivery
- Creating, maintaining, and managing your account
- Processing deposits, withdrawals, and other financial transactions
- Providing bonuses and promotional benefits appropriately
- Ensuring technical support and customer service
3.2 Security & Verification
- Verifying your age (preventing access for those under 21)
- Preventing fraud, money laundering, and other illegal activities
- Ensuring account security and preventing unauthorized access
- Applying responsible gaming guidelines
3.3 Service Improvement
- Improving platform functionality and user experience
- Identifying and resolving technical issues
- Enriching services by analyzing overall usage patterns
Cookies and Tracking Technologies
3c777 uses cookies and similar technologies to improve the quality of our services and to make your visit more personalized.
4.1 Types of Cookies
- Essential cookies: Necessary for the basic functionality of the site — login sessions, security tokens, etc.
- Functional cookies: For remembering your preferences and settings — language selection, screen layout, etc.
- Analytical cookies: For collecting site usage statistics — page views, session length, etc.
4.2 Cookie Controls
You can control or disable cookies through your browser settings. Keep in mind, however, that disabling essential cookies may disrupt some basic functionality of the site.
Information Disclosure & Third Parties
3c777 does not sell or rent your personal information to any third party. However, information may be shared in the following limited circumstances:
5.1 Service Partners
With trusted third-party organizations necessary for operating our platform — such as payment processors (bKash, Nagad, Rocket, Upay), identity verification services, and technology infrastructure providers. These organizations may only use the information for specified purposes and are bound by confidentiality agreements.
5.2 Legal Obligations
If disclosure of information is required by law, court order, or government authority, 3c777 may be obligated to provide the necessary information. In such situations, we will try to notify you as much as possible, unless prohibited by law.
5.3 Business Transfers
In the event of a business merger or acquisition, user information may be transferred to the new owning entity. In that case, equivalent protections under this policy will continue to apply.
Data Protection Methods
3c777 applies industry-standard technical and organizational measures to protect your information:
- SSL Encryption: All pages and transactions on the site are encrypted with SSL/TLS technology, which keeps your information secure during transmission.
- Secure Databases: Personal information is stored on encrypted and firewall-protected servers.
- Access Controls: Only authorized staff have access to specific information, limited to defined purposes.
- Regular Security Audits: Regular security tests are conducted to identify vulnerabilities in our systems.
- Two-Factor Authentication: An additional verification layer is active for sensitive account activities.
Data Retention Period
We retain your personal information only for as long as necessary:
- Information for active accounts is retained until the account is closed.
- Even after an account is closed or deactivated, certain information may need to be kept for a defined period due to legal, financial, and regulatory obligations.
- Financial transaction records are kept for the long term for fraud prevention and audit purposes.
- Information retained for analytical purposes is generally kept in anonymized form.
International Data Transfers
Some of 3c777's technical infrastructure may be operated on servers located outside Bangladesh. For such data transfers, we ensure that:
- The party receiving the transferred data follows adequate security standards.
- Contractual obligations exist to maintain the level of protection described in this privacy policy.
- Transferred data is sent in encrypted form.
Your Rights
You have the following rights regarding your personal information. To exercise these rights, contact us at [email protected].
9.1 Right of Access
You can find out what information we hold about you and request a copy of that information.
9.2 Right to Rectification
If your information is incomplete or incorrect, you have the right to request a correction.
9.3 Right to Erasure
In certain circumstances you may request deletion of your personal information. However, this right is limited — some information may be required to be retained due to legal or contractual obligations.
9.4 Right to Object to Processing
You may object to the processing of your information for specific purposes — in particular for direct marketing.
9.5 Right to Close Account
You may request to close your account at any time. Closing the account will stop active services, though some records may continue to be retained for legal reasons.
Protection of Minors
3c777 is for users aged 21 and above only. We do not knowingly collect personal information from minors. If we become aware that information from a minor is held with us, we will delete it immediately and close the associated account.
If you believe that a minor is using our platform, please contact us at [email protected].
Third-Party Links & Services
During payment processing you may be redirected to bKash, Nagad, Rocket, or Upay's own platforms. These third-party services have their own privacy policies, and your information there is managed according to their own policies. 3c777 is not responsible for the data practices of those parties.
Policy Changes
3c777 reserves the right to amend this privacy policy from time to time. For any significant changes:
- The updated policy will be published on this page.
- Registered users will be notified by email or through the site.
- The new policy will be considered effective from the date of publication.
Continued use of the site after a change is made will be taken as your acceptance of the new policy. Visit this page regularly to stay informed about updates.
Complaints Resolution
If you have any concerns or complaints regarding the privacy of your personal information, we are committed to resolving them. Please contact us in the following ways:
- Email: [email protected] (describe the complaint in detail)
- Live Chat: via the site's 24/7 live chat service
We will review your complaint within a reasonable time, respond, and try to resolve it.
Contact Us
If you have any questions about the privacy policy, our 24/7 support team is always ready to help.